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Accepting New Patients - Same Day Appointments Available

Patient Resources

Patient Information & Practice Policies

Everything you need to know before your visit, from office hours and insurance to prescription refills.

PATIENT INFORMATION

Office Hours & Appointments

Our office is open Monday through Friday, 9:00 AM to 5:00 PM. We strive to provide accessible care and can accommodate same-day appointments in most circumstances when you call.
  • Phone Lines: Mon–Thu 9:00 AM–4:30 PM | Fri 9:00 AM–3:30 PM
  • Appointments & Inquiries: Call us at (203) 468-9775
  • Same-Day Visits: Available upon request based on availability
  • Medical Emergencies: Please dial 911 for immediate assistance
BILLING & COVERAGE

Insurance & Payment

Please remember to bring your insurance card with you, as we accept most insurance plans including Medicare and Medicaid, and copayments required by your plan must be paid when you check in.

For self-pay patients, payment is expected in full at the time of service, and we accept cash, checks, debit cards, and major credit cards including VISA, Mastercard, American Express, and Discover.

PHARMACY SERVICES

Medication & Refill Requests

For your convenience, routine refill requests for non-controlled medications should be submitted directly through your pharmacy, and their team will reach out to our office as needed; please note that all refill inquiries should be made during our normal phone line hours.
PATIENT PRIVACY

Confidential Medical Records

Your health records are strictly confidential and fully protected under HIPAA regulations, meaning we take your personal privacy seriously and will only release your information with a signed consent form from you.
BEFORE YOUR VISIT

Preparing for Your Appointment

Please arrive 15 minutes early to complete paperwork.

Photo ID

Government-issued photo ID (driver’s license, etc. – required for new patients).

Insurance Card

Current health insurance card for check-in.

Medication List

Complete list of all current medications you are taking.

Your Trusted Healthcare Partners in Branford and Throughout the Shoreline

Contact our office today to schedule an appointment with our primary care team.